Delete your SweepCard account
How to request deletion
Send an email from the address you used to sign up for SweepCard, with the subject line "Delete my account".
Email sweepcard@zenithstar-group.com
We will reply to confirm the request came from you before deleting anything. Once confirmed, we delete your account and the data listed below within 30 days.
Before you request deletion
Redeem any Coins you want to keep the value of. Once your account is deleted, your Coin balance is gone and cannot be restored.
What is deleted
- Your account information: name, email address and sign-in credentials.
- Your sweep and redemption history, to the extent we are not required to keep it.
What we may keep
As described in Section 6 of our Privacy Policy, we may keep account and Coin ledger records, and identity verification records where the law requires it, for as long as needed to meet legal, tax and anti-fraud obligations. Full gift card numbers and CVC/PIN data are never kept beyond the redemption attempt itself, so there is nothing of that kind to delete.
Data stored on your phone
Logging out of the app removes your history and any gift card codes from your phone. Uninstalling the app removes everything it stored on the device.